Shipping and Delivery Policy for MH Handicraft
At MH Handicraft, we are committed to ensuring that your orders are delivered in a timely and secure manner. Please review the details of our shipping and delivery policies below.
1. Order Processing
- All orders are processed within 1-2 business days after payment has been confirmed.
- You will receive an order confirmation email once your purchase is successful.
- In case of any unforeseen delays, we will inform you via email at info@mhhandicraft.com.
2. Shipping Methods and Costs
We offer a range of shipping options based on your location. The shipping costs are calculated at checkout based on the weight, size, and destination of the package.
- Standard Shipping: Delivery within 5-7 business days for domestic orders.
- Express Shipping: Delivery within 2-4 business days for faster delivery.
- International Shipping: Delivery times vary based on the destination, typically 7-14 business days.
3. Shipping Confirmation and Tracking
- Once your order is shipped, you will receive a shipping confirmation email with tracking details so you can monitor your delivery in real time.
- Please allow up to 24 hours for tracking information to become available.
4. Delivery Timeframes
- Delivery times are based on your location and chosen shipping method. Please note that weekends and public holidays may affect delivery schedules.
- Any delays due to customs (for international orders) or local delivery services are beyond our control, but we will assist in tracking your shipment.
5. Shipping Restrictions
- We currently ship to most locations domestically and internationally. If we are unable to ship to your location, we will notify you during checkout or after the order is placed.
- Certain items may have shipping restrictions based on local regulations.
6. Customs and Duties for International Orders
- International shipments may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the customer.
7. Lost or Damaged Items
- If your order is lost or arrives damaged, please contact us immediately at info@mhhandicraft.com. We will work with the carrier to resolve the issue and provide you with a suitable solution.
8. Contact Us
For any questions or concerns regarding shipping and delivery, please feel free to reach out to us at info@mhhandicraft.com. We are here to help ensure that your experience with MH Handicraft is smooth and satisfactory.